Social Media - Terms of use

Terms of use for the New Zealand Defence Force social media channels

The New Zealand Defence Force (NZDF) uses social media to communicate and engage with New Zealanders, our international partners and others interested in the NZDF. By using or accessing our social media pages, you are considered to have consented to the conditions of use of the particular social media channel. If you break these terms, you may be banned by a specific channel.

By liking and/or following us on Facebook, Twitter, LinkedIn and Instagram, you can expect to receive regular updates on:

  • Our latest media releases
  • News, announcements and alerts
  • Stories about our personnel and their roles
  • Information on our activities
  • Photos and videos from our exercises, deployments and community  engagements
  • Invitations to provide us with feedback
  • Some information on our working environment

  • We may choose to ‘like’, ‘retweet’, ‘share’, engage with, and post external information that we think is relevant to our organisation. We may post information by other organisations and/or individuals for the interest and information of our followers. However, we do not endorse or guarantee the accuracy of this information, and it does not necessarily represent the views of the NZDF.

    At times people employed by the NZDF may engage in forums on social media platforms. Any opinions or views expressed on these forums belong to the individual staff member and are governed by their duties as a public servant under the State Sector Act 1988. NZDF staff who are acting in an official capacity will identify themselves along with their position within the organisation, and state that they are representing the NZDF.

    New Zealand Defence Force social media channels including the Royal New Zealand Navy’s, New Zealand Army’s and the Royal New Zealand Air Force’s are monitored and we reserve the right to moderate our accounts by hiding, deleting or reporting any post or comment that may represent a security risk, affect our neutrality, or does not comply with the following:

  • Facebook Terms of Service
  • Facebook Community Standards
  • Twitter Terms of Service
  • Twitter Rules
  • LinkedIn User Agreement 
  • LinkedIn Professional Community Policies
  • Instagram Terms of Use
  • In addition, we reserve the right to hide, delete or report content posted on our pages that:

  • is not relevant
  • is deemed offensive
  • has political bias
  • breaches an individual's privacy
  • breaches copyright or intellectual property rights
  • contains a link
  • refers to any commercial activity including advertising

  • In addition we may block or ban a user who posts the above content or who breaches these terms of use or conditions of use of a social media channel.

    While we will attempt to answer all questions, we cannot enter into any discussion related to politics or anything we deem irrelevant to the NZDF. We also cannot provide information that may breach the Defence Act 1990 or is contrary to any other legislation or our legal obligations.

    The NZDF social media channels are monitored from 7.00am – 5.00pm on weekdays and sporadically outside these hours. We will try to reply to all questions within 24 business hours.

    Official Information Act
    If we cannot answer your question you still have the ability to make a request for official information from the NZDF under the Official Information Act 1982. Any New Zealand citizen or permanent resident, or anyone who is in New Zealand, can submit a request for official information.

    To request official information, contact the Ministerial Services team.

    Requests should be specific about the information that you want.

    The contents published on the NZDF’s social media channels is for information purposes only. The NZDF accepts no liability for loss or damage suffered (either direct or indirect) as a result of information published on these accounts or platforms. These terms of use may also be updated at any time without notice.

    Contact us
    Email if you have any questions or comments.

    This page was last reviewed on 27 September 2019.